Shipping & Return Policy
Thank you for shopping at CableTieHub. If you are not completely satisfied with your purchase, we are here to help.
Return & Refund Eligibility
Returns and refunds are accepted only in the case of quality issues. To qualify for a return or refund, please ensure:
- The product has a defect or quality issue.
- You have the receipt or proof of purchase.
- You have obtained a Return Merchandise Authorization (RMA) number from us.
Products that do not meet these conditions will not be accepted for return.
Return Process
Once you have the RMA number, please send the product, along with its original packaging, receipt or proof of purchase, RMA number, and an explanation of whether you would like a replacement (if applicable, please specify the product you want to exchange for) or a refund to:
[Insert your return address here]
Shipping Fees
Return shipping fees are non-refundable. You are responsible for paying for the shipping costs and the risk of damage or loss during transit, whether returning to or from CableTieHub.
Damaged Items
If you receive a damaged product, please contact us immediately for assistance.
Sale Items
Unfortunately, sale items are non-refundable. Only regular-priced items are eligible for a refund.
Contact Us
If you have any questions about our return and refund policy, please contact us:
- Phone: +86 17771490772
- Email: [email protected]
