Privacy notice

Effective Date

May 30th, 2025

Introduction

CableTieHub, a leading provider of cable management solutions, is committed to protecting your privacy. This Privacy Policy explains how we handle your personal data both online (via our website) and offline (e.g., phone or in-person interactions). This Privacy Policy applies to CableTieHub.com and any other website operated by CableTieHub that links to or displays this policy.

Scope

This Privacy Policy applies to CableTieHub.com and any other CableTieHub-operated websites. It outlines how your personal data will be handled when interacting with our platform.

Acknowledgement

By using CableTieHub Websites, purchasing products from us, or providing consent through any mechanism (such as checkbox or button-click), you acknowledge that you have read this Privacy Policy and agree to its terms. Your information will be processed as described here.

California Residents

For California residents, additional rights and information about your data privacy are provided below in the California Residents Appendix section.

1. WHAT PERSONAL INFORMATION WE COLLECT

We may collect the following personal information:

Personal Information: This includes your name, company name, job title, address, email address, and contact details.
Commercial Information: Including your transaction details, billing address, shipping information, and payment details.
Credit & Fraud Protection: Information such as financial details, creditworthiness, and identity verification documents.
Customer Interactions: We keep records of communications with customer service or any other interactions with us (including social media).
Survey & Market Research: Data from surveys or other feedback channels that help us improve our services.
Usage Data: Information like IP addresses, geolocation, browser type, and device ID when you access CableTieHub.com.
Cookies: We use cookies for tracking website usage, personalizing your experience, and improving our services.
Inferences: We collect data about your preferences and behaviors to better personalize our offerings to you.

2. SOURCES OF INFORMATION

We gather this information from various sources, including:

Directly from you: When you fill out forms, sign up for an account, or contact customer service.
Third-Party Services: Information from financial institutions, credit agencies, data providers, and social media.
Our Website: Data gathered through cookies, usage analytics, and interaction with CableTieHub websites and mobile apps.
Offline Interactions: Any information you provide during offline interactions like phone calls, events, or conferences.

3. USE OF PERSONAL INFORMATION

CableTieHub may use your personal information for the following purposes:

To Provide Our Products and Services: To allow you to explore, purchase, and manage products, process payments, set up or verify accounts, provide customer service, and enable us to identify you as a user.
To Communicate Effectively with You: To send administrative emails, provide updates, inform you of product changes, and communicate with you regarding inquiries or customer support issues.
For Research and Development: To analyze trends and improve CableTieHub's websites, products, services, and user experience. We use the data to refine our offerings and customer support.
For Marketing Purposes: To inform you about new products, special promotions, discounts, surveys, and other marketing materials that may be of interest to you. You can opt-out of marketing emails at any time.
For Monitoring and Improving Services: To monitor the usage of CableTieHub’s websites, ensure content relevance, and comply with terms and conditions. We may also collect activity data to combat fraud and for security purposes.
To Fulfill Legal Obligations: To comply with applicable laws, regulations, or legal processes, and enforce contracts. We may need to share your personal information in the event of legal proceedings or regulatory investigations.
In Connection with Business Transactions: If we undergo a merger, acquisition, or sale, your personal information may be transferred as part of the transaction to facilitate the process.
For Job Applications: If you apply for a job with CableTieHub, we may collect personal information about your employment history, references, resume, and other details typically collected during the job application process.

4. WITH WHOM THE PERSONAL INFORMATION MAY BE SHARED

We may disclose your personal information to the following parties:

Service Providers: We may share your personal information with our trusted service providers who assist us with processing payments, providing customer service, handling shipping and fulfillment, or performing data analytics.
Legal and Compliance Authorities: If required by law, we may disclose your information to regulatory authorities, courts, or law enforcement agencies to comply with legal obligations, defend against legal claims, or enforce our rights.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the business transaction.
Affiliates: We may share your information with our affiliates, such as our parent company or subsidiaries, for business operations or marketing purposes.
Marketing and Advertising Partners: We may share your information with trusted third-party marketing partners for promotional purposes, although you can opt-out of these communications at any time.
Social Media Networks: If you engage with us through social media platforms, we may share information about your interactions on those platforms, in accordance with their privacy policies.
Suppliers and Manufacturers: In certain cases, we may need to share your information with suppliers and manufacturers for order fulfillment, warranty processing, or other purposes related to the products you purchase from CableTieHub.

6. RETENTION PERIODS

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will either anonymize or securely delete it.

Account Information: We will retain your account information as long as your account remains active or as necessary to fulfill legal obligations.
Transaction Information: Transaction data will be kept for a period required by applicable tax, accounting, and legal regulations.
Marketing Information: We retain marketing information until you request us to delete or opt-out of further communications.

7. YOUR CHOICES

You have the following choices regarding your personal information:

Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email we send or by contacting us at [email protected].
Cookies and Tracking Technologies: You can choose to disable cookies or set your browser to alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.
Opt-Out of Targeted Advertising: You can opt-out of receiving targeted advertising from third-party advertisers by visiting their opt-out pages (e.g., Google, Facebook, etc.).

8. CHILDREN UNDER THE AGE OF 13 YEARS

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13 without parental consent, we will take steps to delete that information as required by law. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

9. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites that are beyond our control. These third parties may collect personal information or use cookies to track your activity. We are not responsible for the privacy practices of these third-party websites. Please review the privacy policies of these third parties before providing personal information on such websites.

10. SECURITY

We recognize how important it is to protect your personal information, whether online, over the phone, or in person. We implement a variety of security measures, including encryption and access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

11. CHANGES TO THESE TERMS

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will update the “Effective Date” at the top of this policy. If we make significant changes, we will notify you by email or through a prominent notice on our website. By continuing to use our website and services after any changes are posted, you accept those changes.

12. CONTACTING CABLETIEHUB

If you have any questions or concerns about this Privacy Policy, or if you would like to update your communication preferences, please contact us using the details below: